Last updated: December 5, 2012
Welcome to Amazon.com. Amazon Services LLC and/or its affiliates
("Amazon") provide website features and other products and services to
you when you visit or shop at Amazon.com, use Amazon products or
services, use Amazon applications for mobile, or use software provided
by Amazon in connection with any of the foregoing (collectively, "Amazon
Services"). Amazon provides the Amazon Services subject to the
By using Amazon Services, you agree to these conditions. Please read them carefully.
We offer a wide range of Amazon Services, and sometimes additional
terms may apply. When you use an Amazon Service (for example, Your
Profile, Gift Cards, Amazon Instant Video, Your Media Library, or Amazon applications for mobile)
you also will be subject to the guidelines, terms and agreements
applicable to that Amazon Service ("Service Terms"). If these Conditions
of Use are inconsistent with the Service Terms, those Service Terms
Please review our Privacy Notice, which also governs your use of Amazon Services, to understand our practices.
When you use any Amazon Service, or send e-mails to us, you are
communicating with us electronically. You consent to receive
communications from us electronically. We will communicate with you by
e-mail or by posting notices on this site or through the other Amazon
Services. You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing.
All content included in or made available through any Amazon Service,
such as text, graphics, logos, button icons, images, audio clips,
digital downloads, and data compilations is the property of Amazon or
its content suppliers and protected by United States and international
copyright laws. The compilation of all content included in or made
available through any Amazon Service is the exclusive property of Amazon
and protected by U.S. and international copyright laws.
Click here to see a non-exhaustive list of Amazon trademarks.
In addition, graphics, logos, page headers, button icons, scripts, and
service names included in or made available through any Amazon Service
are trademarks or trade dress of Amazon in the U.S. and other countries.
Amazon's trademarks and trade dress may not be used in connection with
any product or service that is not Amazon's, in any manner that is
likely to cause confusion among customers, or in any manner that
disparages or discredits Amazon. All other trademarks not owned by
Amazon that appear in any Amazon Service are the property of their
respective owners, who may or may not be affiliated with, connected to,
or sponsored by Amazon.
One or more patents owned by Amazon apply to the Amazon Services and
to the features and services accessible via the Amazon Services.
Portions of the Amazon Services operate under license of one or more
patents. Click here to see a non-exhaustive list of applicable Amazon patents and applicable licensed patents.
LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and your
payment of any applicable fees, Amazon or its content providers grant
you a limited, non-exclusive, non-transferable, non-sublicensable
license to access and make personal and non-commercial use of the Amazon
Services. This license does not include any resale or commercial use
of any Amazon Service, or its contents; any collection and use of any
product listings, descriptions, or prices; any derivative use of any
Amazon Service or its contents; any downloading or copying of account
information for the benefit of another merchant; or any use of data
mining, robots, or similar data gathering and extraction tools. All
rights not expressly granted to you in these Conditions of Use or any
Service Terms are reserved and retained by Amazon or its licensors,
suppliers, publishers, rightsholders, or other content providers. No
Amazon Service, nor any part of any Amazon Service, may be reproduced,
duplicated, copied, sold, resold, visited, or otherwise exploited for
any commercial purpose without express written consent of Amazon. You
may not frame or utilize framing techniques to enclose any trademark,
logo, or other proprietary information (including images, text, page
layout, or form) of Amazon without express written consent. You may not
use any meta tags or any other "hidden text" utilizing Amazon's name or
trademarks without the express written consent of Amazon. You may not
misuse the Amazon Services. You may use the Amazon Services only as
permitted by law. The licenses granted by Amazon terminate if you do not
comply with these Conditions of Use or any Service Terms.
If you use any Amazon Service, you are responsible for maintaining
the confidentiality of your account and password and for restricting
access to your computer, and you agree to accept responsibility for all
activities that occur under your account or password. Amazon does sell
products for children, but it sells them to adults, who can purchase
with a credit card or other permitted payment method. If you are under
18, you may use the Amazon Services only with involvement of a parent or
guardian. Alcohol listings on Amazon are intended for adults. You must
be at least 21 years of age to purchase alcohol, or use any site
functionality related to alcohol. Amazon reserves the right to refuse
service, terminate accounts, remove or edit content, or cancel orders in
its sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, photos, and other content; send
e-cards and other communications; and submit suggestions, ideas,
comments, questions, or other information, so long as the content is not
illegal, obscene, threatening, defamatory, invasive of privacy,
infringing of intellectual property rights, or otherwise injurious to
third parties or objectionable and does not consist of or contain
software viruses, political campaigning, commercial solicitation, chain
letters, mass mailings, or any form of "spam." You may not use a false
e-mail address, impersonate any person or entity, or otherwise mislead
as to the origin of a card or other content. Amazon reserves the right
(but not the obligation) to remove or edit such content, but does not
regularly review posted content.
If you do post content or submit material, and unless we indicate
otherwise, you grant Amazon a nonexclusive, royalty-free, perpetual,
irrevocable, and fully sublicensable right to use, reproduce, modify,
adapt, publish, translate, create derivative works from, distribute, and
display such content throughout the world in any media. You grant
Amazon and sublicensees the right to use the name that you submit in
connection with such content, if they choose. You represent and warrant
that you own or otherwise control all of the rights to the content that
you post; that the content is accurate; that use of the content you
supply does not violate this policy and will not cause injury to any
person or entity; and that you will indemnify Amazon for all claims
resulting from content you supply. Amazon has the right but not the
obligation to monitor and edit or remove any activity or content. Amazon
takes no responsibility and assumes no liability for any content posted
by you or any third party.
Amazon respects the intellectual property of others. If you believe
that your work has been copied in a way that constitutes copyright
infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
RISK OF LOSS
All items purchased from Amazon are made pursuant to a shipment
contract. This means that the risk of loss and title for such items pass
to you upon our delivery to the carrier.
RETURNS, REFUNDS AND TITLE
Amazon does not take title to returned items until the item arrives
at our fulfillment center. At our discretion, a refund may be issued
without requiring a return. In this situation, Amazon does not take
title to the refunded item. For more information about our returns and
refunds, please see our Returns Center.
Amazon attempts to be as accurate as possible. However, Amazon does
not warrant that product descriptions or other content of any Amazon
Service is accurate, complete, reliable, current, or error-free. If a
product offered by Amazon itself is not as described, your sole remedy
is to return it in unused condition.
Except where noted otherwise, the List Price or Suggested Price
displayed for products on any Amazon Service represents the full retail
price listed on the product itself, suggested by the manufacturer or
supplier, or estimated in accordance with standard industry practice; or
the estimated retail value for a comparably featured item offered
elsewhere. The List Price or Suggested Price is a comparative price
estimate and may or may not represent the prevailing price in every area
on any particular day. For certain items that are offered as a set, the
List Price or Suggested Price may represent "open-stock" prices, which
means the aggregate of the manufacturer's estimated or suggested retail
price for each of the items included in the set. Where an item is
offered for sale by one of our merchants, the List Price or Suggested
Price may be provided by the merchant.
With respect to items sold by Amazon, we cannot confirm the price of
an item until you order. Despite our best efforts, a small number of the
items in our catalog may be mispriced. If the correct price of an item
sold by Amazon is higher than our stated price, we will, at our
discretion, either contact you for instructions before shipping or
cancel your order and notify you of such cancellation. Other merchants
may follow different policies in the event of a mispriced item.
We generally do not charge your credit card until after your order
has entered the shipping process or, for digital products, until we make
the digital product available to you.
AMAZON SOFTWARE TERMS
In addition to these Conditions of Use, the terms found here
apply to any software (including any updates or upgrades to the
software and any related documentation) that we make available to you
from time to time for your use in connection with Amazon Services (the
Parties other than Amazon operate stores, provide services, or sell
product lines on this site. In addition, we provide links to the sites
of affiliated companies and certain other businesses. We are not
responsible for examining or evaluating, and we do not warrant the
offerings of, any of these businesses or individuals or the content of
their Web sites. Amazon does not assume any responsibility or liability
for the actions, product, and content of all these and any other third
parties. You should carefully review their privacy statements and other
conditions of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE AMAZON SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS
(INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE
AVAILABLE TO YOU THROUGH THE AMAZON SERVICES ARE PROVIDED BY AMAZON ON
AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN
WRITING. AMAZON MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE AMAZON SERVICES, OR THE
INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER
SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE
AMAZON SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY
AGREE THAT YOUR USE OF THE AMAZON SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AMAZON DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. AMAZON DOES NOT WARRANT THAT THE AMAZON SERVICES, INFORMATION,
CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES
INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON
SERVICES, AMAZON'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM AMAZON
ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AMAZON WILL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON
SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS
(INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE
AVAILABLE TO YOU THROUGH ANY AMAZON SERVICE, INCLUDING, BUT NOT LIMITED
TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES,
UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR
THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO
YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS
MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Any dispute or claim relating in any way to your use of any Amazon
Service, or to any products or services sold or distributed by Amazon
or through Amazon.com will be resolved by binding arbitration, rather
than in court, except that you may assert claims in small claims
court if your claims qualify. The Federal Arbitration Act and federal
arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an
arbitration award is limited. However, an arbitrator can award on an
individual basis the same damages and relief as a court (including
injunctive and declaratory relief or statutory damages), and must follow
the terms of these Conditions of Use as a court would.
To begin an arbitration proceeding, you must send a letter requesting
arbitration and describing your claim to our registered agent
Corporation Service Company, 300 Deschutes Way SW, Suite 304, Tumwater,
WA 98051. The arbitration will be conducted by the American Arbitration
Association (AAA) under its rules, including the AAA's Supplementary
Procedures for Consumer-Related Disputes. The AAA's rules are available
at www.adr.org or by calling 1-800-778-7879. Payment of all filing,
administration and arbitrator fees will be governed by the AAA's rules.
We will reimburse those fees for claims totaling less than $10,000
unless the arbitrator determines the claims are frivolous. Likewise,
Amazon will not seek attorneys' fees and costs in arbitration unless the
arbitrator determines the claims are frivolous. You may choose to have
the arbitration conducted by telephone, based on written submissions, or
in person in the county where you live or at another mutually agreed
We each agree that any dispute resolution proceedings will be
conducted only on an individual basis and not in a class, consolidated
or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial.
We also both agree that you or we may bring suit in court to enjoin
infringement or other misuse of intellectual property rights.
By using any Amazon Service, you agree that the Federal Arbitration
Act, applicable federal law, and the laws of the state of Washington,
without regard to principles of conflict of laws, will govern these
Conditions of Use and any dispute of any sort that might arise between
you and Amazon.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy,
posted on this site. These policies also govern your use of Amazon
Services. We reserve the right to make changes to our site, policies,
Service Terms, and these Conditions of Use at any time. If any of these
conditions shall be deemed invalid, void, or for any reason
unenforceable, that condition shall be deemed severable and shall not
affect the validity and enforceability of any remaining condition.